People remember the whole picture
To us, membership is not only a register row. It is joining, paying, asking, changing and everything in between.
Membri / about us
Your own team for member service.
Membri was created to make association member service easier to lead, measure and keep human. You know your members. We keep the everyday work moving.
Built on four principles
Direct partnership, agreed work and Finnish responsibility.
We are Finland’s only specialist focused on association membership. Our own team does the work without subcontracting, reports weekly and bills hours without sales commissions.
Responsibility does not change hands
Your named Membri team knows the agreed practices and takes the matter to completion or guides it to the right person with the necessary context.
Information becomes decisions
Weekly reporting makes volumes, topics and response times visible. You can act on observations before they become problems.
Partnership starts from the current state
We do not force a ready-made model on you. We build the service around your systems, language and goals.
The team
Familiar people, clear responsibility.
Tomi Kouva
Chief Executive Officer
Client relationships, service development, IT and systems development, membership administration and member-service processes.
Kai Vavuli
Member acquisition and member contact
Member acquisition, member contact, membership administration and member-service processes.
Contact details
Membri Oy
Business ID 2618304-4
E-invoice address 003726183044 · operator 003708599126 (OpenText)